Public Authority News

2-1-1 Offers Free Services That Can Connect You to Over 6,000 Agencies

2-1-1 is a local nonprofit organization with connections to over 6,000 community, health, and disaster services. They provide a free, 24 hour, confidential phone service in 200+ languages and a searchable online database of community agencies.

Why dial 2-1-1?

Much like 9-1-1 can connect you to an ambulance, fire department, and police, 2-1-1 can connect you to community agencies that provide emergency food assistance, shelter, healthcare, and more.

What happens when you dial 2-1-1?


When you dial “2-1-1” from your phone, you speak to one of their live representatives, any time, any day. They’re 24/7. They’ll ask you some questions about yourself and your situation. It is a confidential conversation, and they’ll use your answers to determine the best resources to refer you to.


What if you can’t call? Can you still get help from 2-1-1?

Yes, while their call center is available 24/7 for free, they also offer a free searchable online database of nearly 6,000 services available throughout San Diego County. All you have to do is visit and enter the keywords that describe what kind of service you need.